privacy policy

Last Updated: 28th March 2025

Privacy Overview
This privacy policy (“Policy”) describes how Cutoshi Wallet (operated Cutoshi.com), referred to as "Cutoshi," "we," "us," or "our") collects, uses, stores, and protects your personal information when you use our services ("Services"). This Policy applies to all users of the Cutoshi Wallet, as well as any related websites, applications, and services.

By using these Services, you consent to the data practices outlined in this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our Services.

1. Information We Collect
We collect the following types of information:

  1. Personal Information: This includes any details you provide when registering for an account or interacting with the Services, such as your name, email address, phone number, and any payment or transaction information.
  2. Usage Data: We automatically collect information related to your interactions with the Services, such as your IP address, browser type, device identifiers, location, and how you use the Wallet and other features.
  3. Transaction Data: Information related to your cryptocurrency transactions, including details about the coins or tokens you send, receive, or store in the Cutoshi Wallet.
  4. Device Information: Data collected through your device, such as operating system, browser settings, and device model.

2. How We Use Your Information
We process your personal information for the following purposes:

  • To Provide Services: To enable you to create and manage your Cutoshi Wallet account, conduct transactions, and access features of the Wallet.
  • Customer Support: To respond to your inquiries, provide assistance, and resolve any issues you may encounter.
  • Security and Compliance: To ensure the security of your account, prevent fraud, and comply with legal and regulatory requirements.
  • Improvement of Services: To enhance our platform, services, and user experience based on feedback, usage data, and performance metrics.

3. How We Protect Your Information
We use industry-standard security measures to protect your information, including encryption and secure data storage. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.

4. Sharing of Your Information
We do not sell your personal information to third parties. However, we may share your information with:

  • Third-Party Service Providers: We may engage service providers to assist with technical operations, security, customer support, and transaction processing. These service providers are bound by confidentiality agreements.
  • Legal and Regulatory Authorities: We may disclose your information to comply with legal obligations or protect the rights, property, or safety of Cutoshi and its users.

5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.

6. Your Rights and Choices
You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information, subject to certain legal obligations.
  • Opt-Out: Opt-out of marketing communications at any time by following the unsubscribe instructions or contacting us directly.

To exercise any of these rights, please contact us at [email protected].

7. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes by posting the updated Policy on our website or sending a notification to your registered email address.

8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at: [email protected]